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We’ll start with Lynn Ozer, one of the members of our new Senior Leaders group and an EVP with Susquehanna Bank. Several of you may know her as one of the most well-respected SBA lenders in the country but you may not be aware of the diversity and depth of her background. Read on to hear her story as well as her insights into managing the money-side of a small business.
Lynn Ozer
From Rejects to Riches:
The Rewards of
Small Business Lending
When she graduated from Temple University magna cum laude with an accounting degree, Lynn Ozer couldn’t find a job. Thirty-seven interviews -- and corresponding rejection letters later - she switched gears and landed in an uncommon career. Over thirty years later, she is now a nationally renowned expert in SBA lending.
As Executive Vice President of Government Guaranteed Lending at Susquehanna Bank, Lynn oversees SBA and USDA lending across a three-state region. She joined this fully-owned subsidiary of Susquehanna Bancshares, a $13.1B regional bank, through the acquisition of Patriot Bank, nine months after she started in 2003.
For the full article click here.
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Greetings!
As many of you know, it’s not enough for the President or CEO of an emerging enterprise to have the right business smarts and good instincts. Having a good "second" or even "third" is critical as well to how successfully a small business fares, especially in more difficult and challenging economic times. In this issue of our "Un-Newsletter", we salute those other leaders who are often the lynch pins in their organizations – and without whom the CEO couldn’t fully be what they need to be be. As always, feel free to share your feedback, comments and suggestions by
E-mail.
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And - continuing with our leadership theme - we’d like to highlight the talents of CEO Think Tank®’s leadership group and our members by sharing the following articles and "commandments" on working with leaders in your organization.
The first is courtesy of Doug Diamond, who facilitates a CEO group in Montgomery County. The second comes from Rob Gilfillan, President of Cenero and one of our CEO group members. As an aside, we’re grateful to Rob for sharing his "Ten Commandments" of business leadership but we are not sure of the attribution. If any of you might know the origin of these "commandments", please let us know. Thanks!
Title Tips or...Titles are NEVER FreeUnbeknownst to many business owners, title changes can be a very tricky proposition. While on the surface, they don’t appear to "cost" companies anything, they can be powerful motivators – and demotivators. Therefore, inexperienced business owners sometimes use them too quickly and inappropriately. The result? They either get themselves in trouble, or they don’t get the value from the title change/promotion that they could have received.
Click here to read the article.
The Ten Commandments of Business Leadership
I. Listen twice as much as you speak.
II. Prepare your homework.
III. Admit your mistakes.
IV. Invest the extra 20% to do it right the first time.
V. Learn to have compassion for others.
VI. Be respectful in all communications.
VII. Develop a plan for success.
VIII. Delegate tasks to others.
IX. Everyone's time is valuable.
X. Always express gratitude.
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Congratulations to two of our members, Dr. Steve Gershberg and Ralph Cetrulo!
We’d like to congratulate Dr. Steve Gershberg, owner of "The Art of Dentistry" who was selected as a top cosmetic dentist for the third straight year by Main Line Today magazine. Steve’s offices are in Havertown, Pennsylvania and he can be reached at 610- 789-1001 or check out his website at www.DrGershberg.com.
And kudos to Ralph Cetrulo, Managing Partner with Cetrulo and Morgan and CFO of Appletree Answering Services. Appletree was one of the highlighted companies in the cover story of Fortune Small Business’ June 2008 addition. A great article, by the way, about how to increase your referrals – and your top line. Click here to read the article.
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